Making Your Audience a Captive One

Posted September 12, 2008 by bradroth
Categories: email marketing

3D glasses

Football season is finally upon us! Every Saturday and Sunday, fans congregate around the television to cheer on their favorite college and pro team. Captive audiences hang on every word of the commentators and every image on the screen as if their lives depended on it. And several times a quarter or half, the game is paused so that multi-billion dollar corporations can sell their wares to football fans who are paying more attention to the television than they paid to their jobs all week. Large companies advertise to consumers in a very large way. They have a built-in audience around the television. They are going to exploit it and make another couple billion dollars in the process.

You don’t have that luxury. As a small business, your budget doesn’t have room for a $5 million 30-second television spot.  However, there is still a way to reach your audience with little effort or money on your part: scheduled email marketing.

People are creatures of habit. I know I am. And once a month, I receive an email from a website that sells funny t-shirts. Each month they have brand new shirts that they’ve designed. I don’t think about this site for 29 days out of the month, unless I have a reason. But once a month, the email appears in my inbox. And once a month, I open it and click on the link to go to their website. And every few months, I buy something. And I look forward to getting this email every month.

I have become that captive audience, and you can do the same thing. Direct traffic to your website through ads or search engine optimization and get people to sign up for your email newsletter. This is your captive audience. They have gone out of their way to request more information from you. And at a regular interval, send them something. You’ll stay fresh in their minds and if they enjoy your offering, whatever it is, they’ll continue to read your emails, click on your links, and help build your business one purchase at a time.

The Voice of Suggestion

Posted June 26, 2008 by bradroth
Categories: Uncategorized

Telephone

With this being an election year, we are all going to be inundated with voicemail broadcasts, or robocalls, from local and national politicians reminding people to vote. However, it’s more than a simple reminder.

By broadcasting this recorded message to their massive list, candidates aren’t simply telling people that Tuesday is Election Day and that they should vote. They are hoping that their suggestion will stick with the voters as they enter the booths. And since Rep. Smith sent the kind “Get Out The Vote” message, his name is on your mind while casting your ballot.

It is no different with your business or organization. Since voicemails are left in their entirety and are less avoidable than direct mailings (you have to make an effort to not listen to them, and delete them) they are effective in communicating to your client, customer, or member. Marketing via voice gives a personal touch to your message and your name or brand will be first on their mind when shopping or thinking of donating money. Whether you have a special or deal or you just want to send a simple hello to your list, voicemail is an effective alternative to email, text, or direct.

Still building….

Posted June 11, 2008 by bradroth
Categories: MailHarbor

The launch of the new MailHarbor has been postponed just a few more days. We want to ensure that everything is ready for the public beta. Our guys are working hard building one of the most innovative marketing tools you’ll see for the SMB and Non-profit space. As soon as we have a definite date, you’ll be the first to know!

MailHarbor in the News!

Posted June 10, 2008 by bradroth
Categories: MailHarbor, Promotion

We, at MailHarbor, just wanted to pass along word that we were mentioned in the Daily Record this week in a feature about small businesses. One of our clients, Amy Kunkoski talks about how she utilizes MailHarbor for her site, Girls in the City.

You can read it here.

A Question?

Posted June 5, 2008 by bradroth
Categories: MailHarbor, Mobile, email marketing

Tags: ,

Alex Trebek

As we get ready to launch the public beta for MailHarbor v2.0, let me pose a question to the HarborBlog faithful: What marketing channels work best for your business?

We have conversations with people all of the time, and most people seem to be stuck on direct mail or email. What about SMS (text messaging) or voicemail? Anyone know how to effectively use RSS feeds as a means to send out your campaign?

So, as a primer for our release we’ll be posting helpful information on these lesser used marketing channels leading up to our June 10 beta launch. This should help give you, MailHarbor users, the ability to make an educated decision when faced with what marketing channels will work best for your organization.

The Price of Retention

Posted May 8, 2008 by bradroth
Categories: Promotion

People love discounts. Why get for full price when you can get 20% off? Price promotion is the name of the game for a lot of businesses. When I go to the supermarket and you purchase several things and then I get a coupon for something that I just bought, I am definitely more willing to go back to that store.

Are you doing that for your business? When someone buys, are you giving them a reason to come back? Are you even contacting them again?

Following up is very important. If you’re constantly sending emails, are you tracking who is reading them so that you can just send a discount to those who are reading? Why not send all customers who have purchased in the last 6 months a discount on one of your product? It keeps your brand in mind and it gives your brand value in the eyes of these consumers. They like being taken care of, and playing with prices easily does just that.

MailHarbor - 2008 Maryland ICOY Finalist

Posted May 2, 2008 by bradroth
Categories: MailHarbor

Tags: , , ,

As a company emerging onto the scene, you tend to be shocked when you realize that there is legitimate buzz being generated about your products and your ideas. And that couldn’t have been more evident when we received word early this week that MailHarbor was selected as a finalist for the Maryland Incubator Company of the Year Award, in the Best New Company category. We know that we’ve been working hard over the last few months, but to be considered for this award is quite an honor. We’d like to thank the selection committee for keeping us in mind throughout the long selection process and we’d also like to thank the Baltimore Emerging Technology Center for giving us all of the help and support a young tech company could need.

The Maryland Incubator Company of the Year Awards presentation will be held at the Center Club in downtown Baltimore on June 10, 2008

For a full list of nominees: http://www.mdincubatoraward.com/2008/2008finalists.html

For our press release: http://www.emediawire.com/releases/2008/5/prweb904064.htm

On the right track…?

Posted April 28, 2008 by bradroth
Categories: email marketing

Tags: , , , ,

searching a willow

The beauty of email marketing is that you have a captive audience each time you send a campaign to a contact in your list. As subscribers who have opted-in to receive your newsletter or updates, they have agreed to let you into their inboxes and presumably want to read about the promotion you’re having or the specials that are running this week.

But how do you know if they are actually listening and going to your website or showing up to your store? The most effective way of tracking conversions is by adding trackable links to your emails. You’ll be able to see who is going that extra step to read about or even buy your product or service. And when you know who is converting, you’ll know who to target the next time you’re marketing!

What’s more personal than your pocket??

Posted April 22, 2008 by bradroth
Categories: Mobile

Tags: , , , , , ,

Pocket- Blog2In this digital world, there are so many new and different ways to get in touch with your clients and contacts. Facebook, Myspace, and Twitter allow people and companies to communicate with their contacts via the internet through massive databases and nifty Web 2.0 dashboards. Although the clutter is sometimes too much to bear with all of the advertisements and widgets other than mass communication. And your contacts join these sites to be “social” not “sold to”.

Email is the trusty standby. You send it from your desk and assume that everyone who sees your name in the “From” field will immediately read it, consume it, and convert exactly how you want. However, you know that you delete more emails than you read. And if you know that someone is sending a promotion and you aren’t in the mood to read it, you won’t!

Text messaging trumps all. With an open rate of nearly 95%, you can’t help but infiltrate the masses. Every marketer knows that getting your message in front of people is half the battle when you can’t afford radio, TV, and print advertising. And text messaging does just that. As a tech savvy consumer, I know that when I get a text message I open it up to read what it is. Anything marketing related that I receive, I signed up to receive because text works just like email when it comes to SPAM laws. Even if I’m not going out and buying their product or going to the link they’ve provided, I’m seeing their name. I’m recognizing their brand. And so far as infiltration goes, they are coming directly into my pocket. And I’ve welcomed it.

Welcome to HarborBlog redux

Posted April 11, 2008 by bradroth
Categories: Uncategorized

I just wanted to take this opportunity to welcome you to the new and improved HarborBlog. This will be your first stop for marketing news, tips, and updates on MailHarbor v.2!

So keep stopping back and I’ll hope to inform and entertain you through the week!